Vertical Ink (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or interact with our website, https://www.verticalink.net/

1. Information We Collect

   We may collect the following types of information

   - Personal Information: Name, email address, mailing address, phone number, or payment details when you contact us to place an order, or request a quote.

   - Order and Transaction Information: Details about purchases, services requested, and payment processing.

   - Communications: Records of your correspondence with us, including support requests and feedback.

2. How we use your information

   We use your information to:

   - Process orders and provide requested services

   - Respond to inquiries and offer customer support

   - Send updates, newsletters, or promotional materials if you opt in

   - Improve our website, products, and services

   - Maintain security and prevent fraud

3. Sharing Your Information

   We do NOT sell, rent, or share your personal information with third parties for their marketing purposes. We may share information with:

   - Service providers assisting with payment processing, order fulfillment, or website hosting (only as necessary)

   - Legal authorities if required by law or to protect our rights and users

   - Partners as needed to fulfill your order or request, under confidentiality agreements

4. Cookies and Tracking Technologies

   We do NOT use cookies at all. We only store your name, email, phone number (if provided), and job details.

5. Data Security

   We implement industry-standard security measures, including SSL encryption, to protect your personal information during transmission and storage. Access to your data is limited to authorized personnel only.

6. Your Rights and Choices

   You have the right to:

   - Access, update, or delete your personal information

   - Opt out of marketing communications at any time

   - Request information about how your data is used

   To exercise these rights, contact us at the email provided below.

7. Children's Privacy

   Our website and services are not intended for children under 18. You must be 18 to be in a legal contract. We do not knowingly collect personal information from children.

8. Changes to This Policy

   We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Please review periodically to stay informed.

9. Contact Us

   If you have questions about this Privacy Policy or your personal information, please contact us at:

   Email: inquiry@verticalink.net

By using our Site, you consent to the terms of this Privacy Policy.

Privacy Policy

Effective Date: July 1, 2025